Your Reputation Is Built in the Last Five Percent
Most organizations focus on getting a project started. The best organizations focus on how it ends. That final proof. The last quality check. The follow-up email. The delivery confirmation. The installation walk-through. Those last few minutes often determine whether...Leadership is not about having all the answers.
There’s a version of leadership that many women are taught to pursue: be agreeable, work hard, stay humble, and eventually your expertise will speak for itself. What I’ve learned after years of running businesses is that leadership rarely works that way. Owning a...Great Leaders Make Decisions. Exceptional Leaders Build Systems That Make Better Decisions.
Every organization reaches a point where growth creates a new challenge. More projects. More customers. More employees. More moving parts. At first, leaders respond by becoming more involved. They answer every question, approve every proof, solve every problem, and...